Empeople CU 4+

Of all the things in my life, the one thing that I always can count on is my Deere Emplyees Credit Union to be helpful, respectful, and always far above in service and professionalism.
Through the 30+ years I’ve been a member, your employees always help quickly and kindly. Whether I’m buying a car, or a home or if I call frantic because of an error I’ve made, your service is quick and considerate.
I’m embarrassed that I can’t remember the name of the woman who just helped me through a frantic call as I couldn’t find a deposit and found my account overdrawn. Just as I was being helped, I found the deposit had actually been made and the error was mine. This kind woman helped me in a way that went beyond what I needed and her empathy and kindness brought me to tears. I’m writing this as I wasn’t able to thank her properly because of my emotions but I hope this finds her and she knows how much I truly appreciated her today.
In a world where I don’t always know if I trust my government or my healthcare, I have always felt blessed that I always can trust Deere Emplyees Credit Union.
Sincerely,
Betty A Wood
Knoxville, TN

I have had Deere for years because my dad is a mechanic for them. This new app is terrible. And the new customer service isn’t good. I have money in my account and my card keeps getting declined and they’re telling me there is no block! It keeps getting declined and each time I call they say there are no issues with my card and no blocks. The new app takes forever for someone to respond and they also took money out of my debit account to my credit card that I did not authorized. After I ALREADY made the payment a few hours before.

I don’t know what happened with Deere but I’m looking a new bank.

I have been using the old application for as long as I can remember, and almost never used it outside submitting edeposits for checks. The majority of the information I needed/used had to be accessed through the web browser. The new app seamlessly brings the web browsers features to your fingertips! Exceptionally intuitive and user friendly. I was apprehensive at first, as I fully expected this version to be more of a face lift than a true rework. WOW, I am so glad that I was wrong. I am so happy to have a state of the art banking app that makes sense. Huge props to the team that developed the application!!